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Every user has a profile page that includes various information such as their basic info, their account details, their friends, photos, social media links, and more. Users can have access to different profile information depending on the user type. For example, learners can see the courses they are enrolled in and instructors can see on the learners' profile pages the progress of learners on each course. The information that is visible depends on your account type and your portal's security settings.

Users can change their profile information by clicking the Edit button on their profile page. Note that administrators can select the "Disable profile edit" option via Admin/Policies preventing all your users (except admins) from editing user profile pages.

Here users can edit their picture, profile description, password, account info, and they can add their social media IDs.

To edit the profile picture click the Picture link. Here users have two options, they can upload a picture, or they can choose one from the available avatars. Note that if the administrator enabled the "Show all avatars regardless of gender", users can choose avatars regardless of their gender.

To edit the profile description, click on the Description link. Enter the description, then click Save.

To change the password, click on the Password link. Enter the new password, then confirm the password and click Save.

To edit the profile information, click on the Info link. Here you can change the Name, the Login and Contact details, the Basic information, and more. After changing the profile information, click Save.

To edit your social media links, click on "Social Media".

We support Twitter, Facebook, LinkedIn, and Instagram links. Enter your social media IDs for each platform you are on, and you want to display them on your profile. Please note that you have to enter your ID, NOT the entire URL. For example, in the case of Facebook, if the URL is "https://www.facebook.com/sally.johnson.12" you only have to insert your ID, which is at the end of the URL "sally.johnson.12".

If you enter the IDs of your social media pages, their links will be displayed on your profile overview page. Please note that a social media link will only be displayed if you enter an ID.

Administrators can prevent learners from adding social media icons to their profiles by unchecking the "Add social media links to profile page" option via Admin/Policies/Learners.

Administrators can customize the profile background pattern and color via Admin/Portal/Themes.

In the About tab, users can see their profile description and the Awards they've received, such as certificates and badges.

In the Info tab, users can see their profile description, login details, and their basic information. To edit this information, users can click the Edit button.

In the Enrolled tab, users can find information about the courses and paths they are enrolled in and information about their compliance status if they have courses that are required for compliance. The information displayed depends on the account type. The way that learners see other people's profiles and their own is different from the information that instructors and administrators see on profiles.

Administrators can see on learner profiles the progress, grades, time spent on courses, and mastery for the courses learners are enrolled in, and more. Administrators also have the possibility to unenroll learners from their courses, delete, edit accounts, and more.

Administrators can enroll users into courses and learning paths via their profile page.

They can also unenroll learners from courses by selecting the courses and clicking the Unenroll button.

In the Enrolled tab, administrators also can mark courses and learning paths as complete by selecting them and clicking Complete.

Administrators have the possibility to deactivate/reactivate users from their courses directly from the Enrolled tab of their profile page by selecting the course(s) and then clicking the Reactivate or Deactivate buttons.

Learners' transcripts can be displayed directly on their profile page. Select the courses, then click on Grades.

Here you can view a detailed breakdown of the transcript, or you can save/print it.

On the learner's profile page, admins and instructors can see the number of days until the learner will be deactivated from a course. This information is available only for courses where you define the max number of days before the learner is deactivated. To set the max days before a learner is deactivated, go to the course and visit its Admin/Configure/Deactivation area.

To extend the period until the learner is deactivated, click the  ⋮  icon and select Extend.

Select the date when the learner should be deactivated, then click Submit.

Instructors can see on learner profile pages information about the progress, grades, and mastery for the courses that learners are enrolled in and more. Instructors also have the right to view/print learners' transcripts. Instructors don't have editing and deleting permission, and they can't unenroll learners from courses from their profile pages.

In the Enrolled tab of their profile page, learners can see their courses with information about their progress, scores, mastery, and more. Note that if a class is configured to not share mastery with the learners, they will not see the information related to mastery via their profile page.

In the Groups tab, users can see the list of their groups, the type of groups, number of members, scope, and more.

If you are an administrator, you can add users to groups by clicking Add in the Groups tab of their profile page.

Select the Groups from the pop-up, then click Submit.

To remove the user from groups, select the groups, then click on Remove.

In the Teaching tab of their profile page, instructors can see the courses and learning paths they are teaching.

Administrators have access to the "Remove" and "Add" options so that they can add/remove instructors from courses directly from the Teaching tab of their profile page. To add the instructor to courses, click the Add button.

Select the courses from the pop-up, then click Submit.

To remove the instructor from courses, select the courses, then click on Remove.

In the Archived tab, instructors can see the list of their courses that were archived.

In the Completed tab are listed all the completed courses of the user.

In the Completed tab of the learner's profile page, administrators can uncomplete courses and learning paths by selecting them and clicking Uncomplete.

Custom tabs

The Admin/Accounts/Profiles area allows administrators to enable/disable/re-order existing profile tabs, and they can add custom tabs that will be available on the profile pages of users.

To add a custom profile tab, click on the "Add" button.

Give a name for the tab and enter the content using the built-in HTML editor. To make the tab personalized for each user, you can use a special syntax {{variable}}. The initial set of variables are similar to those in rule actions - user_first_name, user_last_name, user_full_name, user_full_name_with_link, user_email, and user_id.

After adding the custom tab, you can make changes to it by clicking on . You can disable/enable the tab, and you can delete it by clicking the    icon.

If the tab is enabled, it will be available on each user's profile page.

The most common use of custom tabs will be to use javascript to embed content from a third-party site/service related to the user. For example, if information about the user is located on a given system, it can be loaded based on the user's email address, then you can create a custom tab whose HTML uses javascript combined with {{user_email}} to load and display that user's data from that system.

You have the option to get a secondary text from an account field via the Admin/Accounts/Profile area by selecting it from the dropdown.

For example, if you have a "Department" account field, you could display the value of this field as the secondary text, including optionally the name of the field itself.

The information will be displayed under the primary text on your profile page.

The secondary text in the profile is calculated as follows:

1. If you have set up an account field to get the secondary text and value of that field is present for the user, display that account field, otherwise
2. If you are using organizations and the user is not in the default or "none" organizations, we display the name of the site as the profile secondary text, otherwise
3. If you are using the network feature, then we display the name of the network as the secondary text, otherwise
4. Don't display anything.

Administrators can enable public profiles by installing the app from the App Center. Please note that public profile pages are not available for archived users.

After installing the app, public profiles are enabled for most account types except for learners. To enable public profiles for learners, go to the Admin/Policies/Learners area and click "Enable public profiles" in the Profile section.

When public profiles are enabled, they are not activated by default. This is indicated on the user's profile, under their name.

To active the public profile, click on the cog.

Then select a unique URL for the profile and check the "Enable profile" option. Here you can also select if you want to show friends and/or allow visitors to send a message.

Users can click on the cog at any time to change the public profile settings.

You can also change the background picture of your profile page by clicking on the cog in the upper-left corner of the image. Please note that first, you need to enable the "Allow admins and instructors to upload their own profile background" and "Allow learners to upload their own profile background" options via Admin/Policies/General/Profiles.

When a public profile is enabled, its URL is displayed on the user's profile page and can be seen by everyone.

If you visit the URL, you will see the public version of the profile page.

Here you will see the awards received by the user. You can click "See all" to see a larger tiled view of the awards.

If the class or learning path associated with an award has a public catalog page, it will be linked to that page.

If friends are shown, a list of the friends that have public profile pages is listed in the right column with links to their public profiles.

Navigating through the tabs on the left bar, users can see their purchases, awards, portfolio, and more. These tabs are different depending on the user type.

To change your account settings, for example, if you want to receive audio notifications, change your time zone, and select which items are displayed in the left navigation area, click the Settings tab.

If the site admin allows it, you can choose to use the accessible theme for the portal.

Here you can also enable account integration with OneDrive and GoogleDrive if the app has already been installed for your school by an administrator, and you can edit your social media IDs.

In the Privacy tab, you can define to appear in searches, to see online learners, to allow friendships, and more.

If the Mastery option is enabled, you can click the learner's Mastery tab in the left bar of their profile page to list their mastery for all the competencies associated with their courses.

Here you can see a list of purchased courses. Users can see the details of their purchases, such as Price, the purchase date, and Status.

If the user was awarded Badges and Certificates, they will be listed here. Please note that user profiles only display the Awards tab if the user has at least one award. Certificates can be opened and listed by clicking on their icon.

If enabled from Admin/Policies, users can have a personal blog, and their posts will be listed here.

Here users can add items such as Files, HTML pages, Web resources, Tools, Folders, and Favorites resources to their own portfolio.

If the user has mentors on the portal, they will be listed here.

If the user has friends on the portal, they will be listed here.

Here users can see their login history in the last 30 days. The list contains the login and logout time, the duration of the session, and the IP address. This option is available only for Instructors and Administrators.

Here Administrators can add notes that will be visible to other Administrators as well.

Account

Under Account, users can see their account type. Here they can also see the date when they joined, the time since they were last online, and their login credentials. Only Administrators can see who added the account and have the possibility to sign in as the selected user, delete accounts, archive accounts, resend login instructions, see the LMS ID, and reset passwords.

If the user is in a site-wide game, here will be visible the acquired points, the number of badges, and ranking in the game.

This section lists the mentor(s) of the user.

Here users can see the list of their friends.